Deletion requests

What a member's deletion request shows you and how to record a decision.

Last updated: August 2, 2026

A member of your workspace can request deletion of the knowledge they captured. Requests land on your dashboard and you are notified by email. You see that a request exists and which knowledge it covers, and nothing else about the person.

You can approve the request, which schedules audited, permanent erasure; disapprove it with a required reason; or leave it open. Disapprove is available only on a pending contractual request with no scheduled deadline. It changes no account access, seat or knowledge. The decision is recorded in Reviewed, and the partner can see the reason and submit a new request.

If your workspace operates where the person has a legal right to erasure, the request carries a deadline instead and runs on its own: you are shown the date, and no approval is needed or possible.

More in For admins

Invite people and manage seats Adding people to your workspace and seeing who holds a seat. What you can see about your people The bounded set a workspace is shown, and why it stops there. Departments Grouping people so managers can oversee their own area. Knowledge access Reaching the knowledge your workspace has captured. Usage and your plan Where consumption and billing live. Single sign-on Signing your workspace in through your own identity provider. When someone leaves The choice you make at a departure, and the 14 days after it.

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