Where answers come from

Inspect available sources and understand their limits.

Last updated: August 2, 2026

Kept is designed to ground answers about your work in available sources and say when it does not know. AI can still make mistakes. Inspect the sources and review important answers before relying on them.

Keeping a knowledge item does not promise permanent access to its original transcript. Sources can become unavailable after retention or removal. Check what evidence is available before relying on an answer.

More in Ask kept

Ask a question How to get an answer out of what has been captured. Why an answer says it does not know The honest unknown is a feature, not a failure.

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If this did not answer it, tell us. Inside kept, open the account menu, choose Help, then Report a bug.

For anything else, or if you cannot reach the product to report it, email support@kept.solutions and we will help.