You fixed it at 2am. It should stay fixed at 2am without you.
Being the person who knows the legacy stack means your phone is part of the disaster recovery plan.
Read the film transcript
Narration from this original film. Soft instrumental music plays underneath.
Somebody knows why that firewall rule exists. They left in the spring, and nobody dares remove it.
You inherit a system with no owner and rules with no reasons, and you’re on call for it.
Kept is a voice interview. June calls, asks about your work, and keeps what you say, in your words, in a jar that’s yours.
A new admin asks whether rule 41 can go. Kept answers with the reason and the risk, cited to the engineer who set it.
Every rule you inherit comes with its reason. Kept. Keep the knowledge behind the work.
Kept talks with you about the systems you actually run and keeps your knowledge in your words. The quirks, the ordering, the fix that works and the one that looks like it works. When it breaks on your night off, the answer that comes up is yours, cited, instead of your ringtone.
Capture starts with each partner's consent. They can skip a question, stop a session and review their captured knowledge. A business workspace's access rules determine who else can use it.
Knowledge captured for a business workspace belongs to that workspace. Partners retain visibility, removal from view and in-session retraction controls. Permanent deletion follows the workspace request process, unless a provisioned legal erasure window applies.
Kept's internal partner model is not employer-facing. A business workspace can see a red, amber or green capture band, based on contributed knowledge, alongside the access and audit records described in the Privacy Notice. It is not a score of a person's work or judgment.
Keeping a knowledge item does not promise permanent access to its original transcript. Sources can become unavailable after retention or removal. Check what evidence is available before relying on an answer.
Read personal and workspace controls. The overview above is available as text; explore the guided text walkthrough for a step-by-step example.