Why an answer says it does not know

The honest unknown is a feature, not a failure.

Last updated: August 2, 2026

If nothing captured supports an answer, kept says: “Your knowledge holds no cited answer for this yet. Nothing was guessed.”

Kept is designed to ground answers about your work in available sources and say when it does not know. AI can still make mistakes. Inspect the sources and review important answers before relying on them.

To close the gap:

Do a session about that area of your work.
Add the piece yourself from your knowledge, in your own words.

More in Ask kept

Ask a question How to get an answer out of what has been captured. Where answers come from Inspect available sources and understand their limits.

Still stuck

If this did not answer it, tell us. Inside kept, open the account menu, choose Help, then Report a bug.

For anything else, or if you cannot reach the product to report it, email support@kept.solutions and we will help.