The matter file has everything except the judgment.
Handing over a matter means handing over documents. The strategy stays in the previous owner's head.
Read the film transcript
Narration from this original film. Soft instrumental music plays underneath.
The policy is approved. The reasoning behind the exception you granted last year is in an email thread.
You re-review the same vendor clause because last year’s decision wasn’t recorded with its why.
Kept is a voice interview. June calls, asks about your work, and keeps what you say, in your words, in a jar that’s yours.
A new counsel gets the same redline and asks Kept. They get the threshold and the condition, cited to your review call.
Last year’s decision is on record with its why. Kept. Keep the knowledge behind the work.
Playbooks say what to do. Your senior people know when not to: which counterparty always trades that clause away, what the business will actually accept, why the standard position bends for this vendor class. Coverage and transitions keep losing exactly that layer.
Kept interviews your team about how the work really goes and keeps the judgment in their words, cited and current. Handoffs carry strategy, not just files. You see what is covered across the team, and no one is measured by it, because Kept does not measure people.
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Read personal and workspace controls. The overview above is available as text; explore the guided text walkthrough for a step-by-step example.